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Privacy Statement – Van Goubergen P&M (Lean Academy by Van Goubergen P&M)

Effective Date: October 1, 2024

At Van Goubergen P&M (Lean Academy by Van Goubergen P&M), we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Statement explains what data we collect, how we process it, and your rights regarding your personal data.

1. Contact Information

For any questions about your personal data or to exercise your rights under GDPR, you can contact us at:
Email: info@vangoubergen.com

If you wish to file a complaint, you can contact the Belgian Data Protection Authority (GBA/APD):
Website: https://www.gegevensbeschermingsautoriteit.be/

2. Personal Data We Collect

We collect and process the following personal data:

2.1. Data Collected via the Website

  • Name, email, and phone number (via contact forms)

  • IP addresses and analytics data (via cookies and, in the future, Google Analytics)

  • Newsletter subscription details (if users opt in)

2.2. Data Collected When Registering for a Course

  • Full name, email, and phone number

  • Company name and job title

  • Billing details (address, VAT number, payment details for invoicing)

  • Dietary preferences or accessibility needs (for in-person events)

3. Legal Basis for Processing Data

We process personal data based on the following legal grounds:

  • Contractual Necessity: To provide our training services and issue invoices.

  • Legitimate Interest: To improve our services and communicate with customers.

  • Consent: For marketing emails and cookies (where required by law).

4. Data Retention

  • Training Registration Data: Retained as long as necessary for support purposes.

  • Minimal Data (Name & Course Attended): Retained for internal records.

  • Billing & Invoicing Data: Retained for 7 years (as required by tax regulations).

  • Newsletter & Marketing Data: Retained until users unsubscribe.

  • Contact Form Submissions: Retained for 6 months to 1 year unless leading to a business relationship.

5. Data Sharing & Storage

  • Email Services: We use Flexmail for email communication.

  • Hosting Provider: Our website is hosted by Hostinger (EU-based).

  • No Payment Processors: We do not process online payments.

  • No Data Stored Outside the EU: All data is stored within the European Union.

  • No External Sharing: We do not share data with third-party trainers or partners.

6. Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccurate or incomplete data.

  • Request deletion of your data (Right to be Forgotten).

  • Restrict processing of your data in certain circumstances.

  • Request a copy of your data in a portable format.

  • Object to data processing, including for marketing purposes.

To exercise any of these rights, send an email to info@vangoubergen.com.

7. Cookies & Tracking Technologies

  • Our website uses cookies to improve user experience.

  • In the future, we plan to implement Google Analytics to analyze website traffic.

  • Users can manage cookie preferences via the cookie banner on our website.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any significant changes will be communicated on our website.

By using our services, you acknowledge that you have read and understood this Privacy Statement.

Last updated: October 1, 2024